Terms of Use / Service Agreement
Welcome to Roohkarishta.com, your personal matchmaking platform. This Agreement sets out the legally binding terms for your use of the Site and membership. This Agreement may be modified by Roohkarishta.com from time to time. The membership and rights of admissions are reserved.
This Terms of Use is published in accordance with the Rule 3 (1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021.
Roohkarishta.com is an advertising platform providing targeted advertising services for matchmaking alliances and replaces the traditional newspaper classified. The Site is for the personal use of individual members to advertise and promote their profiles for the purpose of finding relevant matches and cannot be used in connection with any commercial endeavors.
The Site is a serious matchmaking platform to seek a life partner for marriage and is not a casual dating site.
Access to the Roohkarishta.com website is free. However, we offer Premium Memberships wherein one can promote his/her Profile on various Roohkarishta.com properties such as Premium Interest Wall, Inbox, Search Results, Emails, Roohkarishta Chat, SMS, Video Chat etc.
Acceptance of Terms of Use Agreement.
In order to use the Roohkarishta.com Service you must register as a member on the Website/ community sites/ mobile applications (“Site”). Roohkarishta.com is an intermediary as defined under sub-clause (w) of Section 2 of the Information Technology Act, 2000. This Agreement is an electronic contract that establishes the legally binding terms you must accept to use the Site and to become a “Member.” For purposes of this Agreement, the term “Member” means a person who voluntarily submits information to the Site whether such person uses the Service as a free member or a paid member and User shall mean a person who actively uses the Site to promote his/her profile for matchmaking purpose.
By using the Site, you agree to be bound by these Terms of Use (“Agreement”). If you wish to become a Member and promote/ advertise your profile to other Members and make use of the Roohkarishta.com service (“Service”), read these Terms of Use and follow the instructions in the registration process.
By using the Service, you consent to submit your personally identifiable information including sensitive personal data such as your financial data if opted for our paid membership, Identity proofs if submitted, etc to collect, process, display and use the said information to provide the Service and to contact you by other Members. If you have any objection in collecting / processing your personal data, we advise you not to register with our Site.
If you want to withdraw this consent or if you have any objection in the continuous collection or storage of your personal details, you must discontinue using our Service and delete your account by sending an email from your registered email ID to info@roohkarishta.com as we shall not be able to provide you any Service without having your personally identifiable information.
Eligibility.
- To register as a Member of Roohkarishta.com or use this Site, you must be legally competent and of legal marriageable age as per the laws of Pakistan (currently, 18 years or over for females and 18 years or over for males).
- com site is only to facilitate personal advertisement for lawful marriage alliance between persons who are legally competent to enter into matrimony under the laws to which they are subject. Membership in the Service is void where prohibited.
- By using this Site, you represent and warrant that you have the right, consent, authority, and legal capacity to enter into this Agreement; submit relevant information to us; and that you are not prohibited or prevented by any applicable law for the time being in force or any order or decree or injunction from any court, tribunal or any such competent authority restraining you from entering into matrimony.
- You further confirm that you, intend to seek a life partner and that you shall not use this site for casual dating or for any commercial use. You also agree to abide by all of the terms and conditions of this Agreement and use the service in conformity with all applicable laws. If at any time Roohkarishta.com is of the opinion (in its sole discretion) or has any reason to believe that you are not eligible to become a member or that you have made any misrepresentation, or violated any provisions of the Terms of Use, applicable laws, Roohkarishta.com reserves the right to forthwith terminate your membership and / or your right to use the Service without any refund to you of any of your unutilized subscription fee.
- By using this Site you acknowledge that the match mails or the match search results shown to you by the system are based on the partner preference details submitted by you in your profile.
- com reserves the right to share information with third parties with regards to any promotions or offers exclusive to our members. However, we shall obtain your prior consent before sharing any of your data.
- Account Security.
You are responsible for maintaining the confidentiality of your login credentials you designate during the registration process, and you are solely responsible for all activities that occur under your account. You agree to immediately notify us of any disclosure or unauthorized access/use of your account or any other breach of security, and ensure that you log out from your account at the end of each session.
- Refund Policy
- This Agreement will be effective, valid, and subsisting as long as you use our Site.
- You may terminate your membership at any time, for any reason, by deleting your profile from the Site or writing to Roohkarishta.com. In the event you terminate your membership, you will not be entitled to a refund of any unutilized subscription fees, if any, paid by you, except where otherwise guaranteed in writing.
- com may terminate your access to the Site and/or your membership for any reason including but not limited to the breach of the terms of use, using the service for commercial purposes, engaging in prohibited or inappropriate communication or activity, by sending notice to you at the email address as provided by you in your application for membership or such other email address as you may later provide to Roohkarishta.com. If Roohkarishta.com terminates your membership for breach of terms of this Agreement, you will not be entitled to any refund of any Subscription fees, if any, paid by you.
- Certain provisions of this Agreement shall remain effective even on termination.
- Term for the paid Membership would be in accordance with the type of membership undertaken.
- In the event of business discontinuity, the Company shall refund 50% of the unused membership fees paid by you.
- Non-Commercial Use by Members.
The Site is for the personal use of individual members to advertise and promote their profiles for the purpose of generating accepts from relevant matches and cannot be used in connection with any commercial endeavors. This includes providing links to other websites, whether deemed competitive to Roohkarishta.com or otherwise. Organizations, companies, and/or businesses cannot become Members of Roohkarishta.com and should not use the Roohkarishta.com Service or Site for any purpose. Illegal and/or unauthorized uses of the Site, including unauthorized framing of or linking to the Site will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal, and injunctive redress.
- Other Terms of Use for Members.
- com reserves the right in its sole discretion to review the activity and status of each account and block access to the member based on such review.
- com reserves the right at its sole discretion to restrict/suspend your access to its website based on review of the member’s activity, status or any such criteria Roohkarishta.com may deems fit and proper with due intimation to you.
- You hereby confirm that as on date of this registration, you do not have any objection to receive emails, SMS/WhatsApp messages and calls from Roohkarishta.com and members of Roohkarishta.com as long as you are a registered member of Roohkarishta.com including SMS permission for authenticating mobile verification and transactions via OTP, sent by the Payment Gateway. This consent shall supersede any preferences set by you with or registration done with the Do Not Disturb (DND Register)/ National Customer Preference Register (NCPR). This consent extends to emails, messages or calls relating but not limited to phone number verification, the provision of matchmaking advertising service, matchmaking enquiries and promotions.
- Multiple profiles of the same person are not allowed on our Site. Roohkarishta.com reserves the right to deactivate all multiple profiles without any refund of subscription fees.
- You confirm that the Content, information including the personal information provided by you is correct and accurate. If you are creating the profile on behalf of your friend/sibling/children, you hereby agree that you have the required permission/consent from the particular person whose profile is created on Roohkarishta.com by you. Impersonation is a crime and punishable under various laws.
- You are strongly advised to submit copy of your Driving License, Passport or any other Government issued identity and add a trust badge to your profile.
- Except for the purpose of promoting/advertising your profile for matchmaking purposes, you cannot engage in advertising to, or solicitation of, other Members to buy or sell any products or services through the Service.
- You will not transmit any chain letters or junk email to other Roohkarishta.com Members. Although Roohkarishta.com cannot monitor the conduct of its Members off the Roohkarishta.com Site, it is also a violation of the Agreements to use any information obtained from other members in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to any Member without their prior explicit consent.
- com reserves the right to take appropriate steps to protect Roohkarishta.com and/or its Members from any abuse/misuse as it deems appropriate in its sole discretion.
- You hereby agree that you shall not use the Services and the platforms to harass any member including the RishtaMeet/Near Me/RishtaLive features.
- You shall interact with other members with due respect and shall ensure to be decently dressed up during the RishtaLive event, RishtaMeet.
- You cannot use any automated processes, including IRC Bots, EXE’s, CGI or any other programs/scripts to view content on or communicate / contact / respond / interact with Roohkarishta.com and/or its members.
- com reserves the right to screen communications / advertisements that you may send to other Member(s) and also regulate the same by deleting unwarranted / obscene communications/advertisements at any time at its sole discretion without prior notice to any Member.
- com Members are expected to exercise simple precautions for their privacy and safety. A suggestive guideline of such precautions is enlisted under security tips “Be Safe Online“. By becoming a Member you hereby agree to read, abide and adhere to the said Tips.
- com Members who subscribe to the Roohkarishta.com Select Service/VIPRishta Service hereby, unconditionally and irrevocably confirm that you have read terms and conditions and agree to abide by them.
- Proprietary Rights in the Content on Roohkarishta.com
Roohkarishta.com owns and retains all proprietary rights in the Roohkarishta.com Site and the Roohkarishta.com Service. The Site contains the copyrighted material, trademarks, and other proprietary information of Roohkarishta.com, and/or its licensors. Except for that information which is in the public domain such as a member profile or for which permission has been obtained from the user, you cannot copy, modify, publish, transmit, distribute, perform, display, or sell any such proprietary information. Any such act or an attempted act on your part shall constitute a violation of this Agreement and your membership is liable to be terminated forthwith by Roohkarishta.com without refund of any of your unused Subscription fees. Roohkarishta.com reserves the right to take legal action (civil and/or criminal) wherever applicable for any violations.
- Content Posted on the Site.
- You understand and agree that Roohkarishta.com may delete any listing, content, communication, photos or profiles (collectively, “Content”) that in the sole judgment of Roohkarishta.com violate this Agreement or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of either Roohkarishta.com and/or its Members.
By becoming a member of Roohkarishta.com and/or using the Services of the Site, you unconditionally and irrevocably confirm that you have read and understood the above provisions and agree to abide by them. If you are not agreeing to any of the above terms and conditions please refrain yourself from registering on the Site.
This Agreement is an electronic document in terms of the Information Technology Act, 2000 and Rules there under pertaining to electronic records as applicable and amended. This electronic record is generated by a computer system and does not require any physical or digital signatures.
We write rarely, but only the best content.
